1. Introduction
Ellipse Software Technology ("Company," "we," "our," or "us") is committed to protecting the privacy of our clients and users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or otherwise interact with us.
2. Information We Collect
a. Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details or other payment-related information.
Account Information: Username, password, and other login credentials.
Communication Data: Records of your communications with us, including emails, phone calls, and chat logs.
b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
Usage Data: Information about how you use our website and services, including IP address, browser type, and pages visited.
Technical Data: Information about your device, operating system, and internet service provider.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery: To provide and manage our services, including processing payments and fulfilling orders.
Communication: To communicate with you about your account, services, and updates.
Customer Support: To respond to your inquiries and provide technical support.
Marketing: To send you promotional materials, newsletters, and special offers (you may opt-out at any time).
Compliance: To comply with legal obligations, such as tax and accounting requirements.
4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers).
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing appropriate technical and organizational measures, such as encryption, firewalls, and secure data storage.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. International Data Transfers
If you are located outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] or other countries where our service providers are located. By using our services, you consent to such transfers.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this document.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ellipse Software Technology
The Lake District Yewalewadi Pune
ellipsesofttech01@gmail.com
+918169392543